Onboarding playbook
Your first 30 days with TopKnock
We've onboarded a few hundred contractors. The first 30 days follow a predictable shape, knowing it ahead of time keeps you from over-reacting (or under-reacting) to early signals.
Week 1, Meta is learning
Your campaigns just went live. Meta's algorithm needs to show your ads to ~5,000-10,000 people before it figures out who actually responds. This phase is noisy.Cost- per-lead can swing from $20 to $150 day-to-day for the first 5-7 days. That's normal. Don't pause anything.
What you'll see:
- 0 to 3 leads in the first 3 days. Some days nothing.
- Spend tracks at or under your daily budget, Meta paces.
- Lead quality is mixed, some great, some duds.
What we're doing behind the scenes: rotating in fresh creative variants, watching for any disapprovals, capping spend on under-performers.
Week 2, Rotation kicks in
Meta now has data on which creatives work. We auto-kill the worst 20-40% and double down on the winners. Your CPL starts to stabilize around your trade's typical range.
- 3-8 leads expected this week.
- CPL settles into a band, usually $25-$60 depending on trade.
- You should see your first HOT lead (score 90+).
Action item: contact every lead within 5 minutes. HOT leads close 3-5× more often when you respond inside that window. Set yourself a notification and don't miss it.
Week 3, CPL stabilizes
The algorithm has converged. CPL should be predictable now. If it's still erratic, we'll fold in new creative angles (storm-damage, financing, before/after) to give Meta more to optimize against.
- 5-12 leads/week, mostly tier-WARM or HOT.
- CPL within ~15% of your trade's benchmark, you're paying market rate.
- First booked job is typical here.
Week 4, Scale winners
Pick the best-performing campaign and bump its budget. We recommend bumping in 20% steps so Meta's pacing logic doesn't reset to learning. Add a second angle if you haven't already.
- Aim for ~10 leads/week at this point.
- Track close rate, not just lead count. The two compound.
Day 30, Review and decide
One month in, look at your dashboard's ROI summary:
- What did you spend?
- What jobs did you book? What's the dollar value?
- What's your ratio (revenue ÷ ad spend)?
Most contractors hit 3-5× return by Day 30 once Meta has converged. If you're below 2×, book a review call with us. We'll dig in on close rate, lead-form quality, or targeting and figure out the lever.
The thing nobody tells you about Meta ads
Meta's algorithm needs roughly 30-50 conversions (= leads in our world) to fully optimize a campaign. Until you hit that threshold, expect bumpy results. Don't let us pause anything before Day 21. Pulling the plug at Day 7 because you got 1 lead is the #1 reason contractors disappoint themselves with Facebook ads.
Lead-quality variance: expect roughly 20% of all leads to actually book. Your close rate matters more than your lead count. A contractor who books 4/20 leads at $4k jobs is making $16k off $1,000 of ad spend. A contractor who books 1/40 leads at $4k jobs is making $4k off the same spend. Same tool, different outcomes, and the difference is response time, follow-up rigor, and quote quality, not the leads themselves.
Ready to dig in?
Open your dashboard